Critical evaluation of recruiting and retaining the staff

 


Different types of organizations consider various recruitment and selection techniques, and the same will be used to have a cost-effective strategy for sustainable practice. Making sure that qualified candidates are available to fill open positions in the company is the main goal of recruitment (Abbas, Shah and Othman, 2021). Ineffective recruitment prevents any chance for effective candidate selection because, when recruitment falls short, selection must proceed with a pool of poorly qualified candidates (Abbas, Shah and Othman, 2021). According to See et al. (2020), financial rewards are commonly utilized in an effort to increase recruitment and retention. These are based on the assumption that, with adequate compensation, people can be encouraged to continue working in their profession. Financial incentives do not always have the same impact on different age and gender groups. For example, wage premiums, may be more effective in attracting young female teachers to the profession than older male teachers, but more effective in retaining older male teachers in the profession (See et al., 2020). However, many recruitment and selection methods are still in use, and the usage of electronic tools for recruiting operations has increased significantly after Covid- 19 pandemic situation (Abbas, Shah and Othman, 2021).

On the word of the See et al. (2020), financial incentives do not appear to be as effective in retaining employees. Although many research do demonstrate Positive effects, the more thorough studies that account for context imply that some professions such as teaching should only remain while there is an incentive (See et al., 2020). As per Lau and Albright's (2011) study, turnover can be either negative or positive (essential for growth), indicating that it is both somewhat natural and necessary for any organization's progress (Lau & Albright, 2011). Opportunities for other employees may arise, including establishing a position for an existing employee, employing an internal candidate with a higher level of skill, expanding diversity, streamlining processes, and regulating expenditures (Lau & Albright, 2013). The workload and working circumstances have a substantial impact on retention (Wijesooriya, 2018). Only a small number of factors that negatively impact working conditions and workloads can be addressed by individual employers, but wide-ranging alterations may call for changes in government legislation or company policy (Wijesooriya, 2018).

However, based on several theories (figure 1), it has clearly shows that employee retention is  dependent on employee satisfaction, and employee satisfaction depends on four factors including sustainable and positive work environment, sustainable and effective communication, sustainable growth opportunities, and sustainable and effective recruitment and selection practices (Barrick and Zimmerman, 2009).


Figure 1. Model of theories which are relevant to employee retention.

Source: Barrick and Zimmerman, (2009)

References:

Abbas, S.I., Shah, M.H. and Othman, Y.H. (2021). Critical Review of Recruitment and Selection Methods: Understanding the Current Practices. Annals of Contemporary Developments in Management & HR, 3(3), pp.46–52. doi:10.33166/acdmhr.2021.03.005.

 

Barrick, M.R. and Zimmerman, R.D. (2009). Hiring for retention and performance. Human Resource Management, 48(2), pp.183–206. doi:10.1002/hrm.20275.‌

 

Lau, S., & Albright, L. (2011). Positive turnover, disability awareness, employee selection guidelines. HR Magazine, 56(1), 20-21.

 

Lau, S., & Albright, L.(2013). Positive turnover, disability awareness, employee selection guidelines. European Journal of Business and Management www.iiste.org Vol.5, No.25, 2013

 

See, B.H., Morris, R., Gorard, S., Kokotsaki, D. and Abdi, S. (2020). Teacher Recruitment and Retention: A Critical Review of International Evidence of Most Promising Interventions. Education Sciences, 10(10), p.262. doi:10.3390/educsci10100262.

 

Wijesooriya, W.P.A.G. (2018). A critical evaluation of employee retention strategies at Swarnakalum group of companies. Dissertation. pp.1–43.

 


Comments

  1. Interesting topic to read and adding to it, writing on some of the challenges facing recruitment and selection criteria in organizations, István (2010) observed that there are plenty of techniques used in recruitment and hiring today among which are some methods not accepted by experts universally, or not recommended for the hiring process. As argued by István (2010), selection methods can be evaluated in several ways. One possible approach is to compare hiring techniques on the basis of their validity, impartiality, scope of usage, and cost.

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    1. Thank you for your valuable comment. Moreover, Gusdorf (2008) says, even though hiring more people may be the first step in a more involved recruitment and selection process, it's not always the best way to find more labor. Instead of hiring traditional staff, it may be suitable for a company to look at alternatives to recruiting, such as outsourcing or contingent labor (Gusdorf, 2008). In the same article it has further emphasized that, the simplest option might be part-time work or overtime by current employees if this is a temporary change in the workload. As such, only after thorough assessment and only if the business anticipates a long-term need for extra workers may it hire more employees (Gusdorf, 2008).

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  2. Recruitment is a decision of human resource management planning regarding the number of employees needed, when needed, as well as the criteria for what is needed in an organisation. Most importantly employer need to look at the option of retaining the employees after the recruitment. It is the first step in acquiring staff and is considered a positive function that aims to attract a large pool of qualified candidates to apply for available job vacancies (Armstrong, 2009)

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    1. Thank you for your valuable comment. As stated by Bogatova (2017), it's important to choose the most appropriate sources from which to find applicants in order to recruit the most qualified and talented workers. This is in addition to determining the best skills and requirements needed. Therefore, it is essential to be aware of the sources of recruitment and to identify which of them may help the business attract talented employees (Bogatova, 2017).

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  3. Grate article Nadula, I would like to add further that employer branding plays an important role especially in recruiting & retaining top talent. By managing employer brand consistently brings value to their employees. Companies invested heavily in marketing and creation of strong brands in order to acquire and retain customers. Employer brand makes the employment experience unique. Literature clearly indicates that employer branding has a positive influences employee retention & on business as a whole (Suikkanen,2010)

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  4. I agree with your content and i would like to add that there is evidence that performance can decrease if the employee retention is bad and there is a possibility of stagnation if employee turnover is too dejected (Sutanto & Kurniawan, 2017

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  5. Good article Nishadi and adding furthermore, Recruitment is a decision of human resource management planning regarding the number of employees needed, when needed, as well as the criteria for what is needed in an organization. It is the first step in acquiring staff and is considered a positive function that aims to attract a large pool of qualified candidates to apply for available job vacancies (Armstrong, 2009)

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    1. Thank you and agreed with your comment. Other than that, making sure that qualified candidates are available to fill open positions in the company is the main goal of recruitment (Abbas, Shah and Othman, 2021). Ineffective recruitment prevents any chance for effective candidate selection because, when recruitment falls short, selection must proceed with a pool of poorly qualified candidates (Abbas, Shah and Othman, 2021).

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  6. Good article Nadula. Furthermore, the value of an organization's brand as an employer represents potential employees' perceptions that the business will meet their employment needs, to generalize these principles to the attraction and recruiting environment. Employer branding is used by prospective employees to distinguish between employers and support their decision-making, just as customers rely on brands to distinguish between products (Collins and Stevens 2002).

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    1. Thank you for your valuable comment. As such according to Dogonyaro (2021), employee productivity can decrease from ineffective retention strategies, which could impact the profitability and sustainability of the company. As stated by Bogatova (2017), it's important to choose the most appropriate sources from which to find applicants in order to recruit the most qualified and talented workers.

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