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Recruiting and retaining the staff in the hotel industry

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Introduction One of the biggest issues in the hospitality sector has always been recruiting and retaining skilled staff. Quality staff is needed in every area of a hotel, including administration, maintenance, the kitchen, housekeeping, and the front desk. The lack of skills among educated young people leaving educational institutions is also causing significant difficulty for the hotel industry. Although, new hires are good as it means the organization is growing. Newly recruited employees can introduce fresh ideas and different ways of working for that drive organization forward. However, successful employee recruitment requires more than just placing a job posting on the relevant media platform. Finding and hiring the right people for your company requires diligent preparation, thorough execution, and a clear understanding of your hiring objectives. According to Gusdorf (2008) recruitment is defined as the process of attracting individuals on a timely basis, in sufficient number...